Stoltmann Law Offices has been representing victims of SIM Swap scams for the past few years. This sordid scam involves a crook gaining access to your cell-phone SIM card through remote access and then essentially taking control of your phone to serve their purposes. They’re looking for money, plain and simple. One of the most common security features many people use for their email, bank, investment, and crypto-currency accounts is called “2-step” authentication. If you want to change your password for these accounts, typically, you have to check your email and click a link that will then allow you to change a password. Another security feature involves a pin or code being texted to you before you can change your password to an email or bank account. If your cell phone number or SIM is “ported” to another phone not in your control, then someone else gets the text with that code; someone else can change the password to your email, investment, bank, and other accounts. Your cell phone holds the lock and key to so much personal access, it must be secure or the fallout can be a catastrophe for victims.
On Sunday, October 18, 2020, ABC 7 Chicago aired a story on this ever increasing scam. Stoltmann Law Offices attorney Joe Wojciechowski was featured in this story as an advocate for victims of this fraud. Stoltmann Law Offices has successfully recovered money lost or stolen as a result of SIM-Swap frauds and continues to represent victims. When suing a cell phone carrier like AT&T or Sprint, the claims must follow the dispute resolution processes outlined in the wireless customer agreements between you and the company. Buried deep in that small print lies an arbitration clause that is binding and requires disputes to be filed in the AAA (American Arbitration Association) under the Consumer Rules. The good news about the AAA Consumer Rules is the company (AT&T, Sprint, Etc.) have to pay the arbitrator’s fees, which can get pretty high. The bad news is, you won’t have access to the kind of discovery you would get in court.
Stoltmann Law Offices has a combine 40 years of experience prosecuting investor and consumer related claims in arbitration forums around the world. If you or someone you know is a victim of a Sim-Swap and had money stolen as a result, please contact Stoltmann Law Offices at 312-332-4200 for a no-obligation, free consultation. We are a contingency fee law firm which means we do not get paid unless you do!