Articles Tagged with at&t

Stoltmann Law Offices has been representing victims of SIM Swap scams for the past few years. This sordid scam involves a crook gaining access to your cell-phone SIM card through remote access and then essentially taking control of your phone to serve their purposes.  They’re looking for money, plain and simple. One of the most common security features many people use for their email, bank, investment, and crypto-currency accounts is called “2-step” authentication. If you want to change your password for these accounts, typically, you have to check your email and click a link that will then allow you to change a password.  Another security feature involves a pin or code being texted to you before you can change your password to an email or bank account.  If your cell phone number or SIM is “ported” to another phone not in your control, then someone else gets the text with that code; someone else can change the password to your email, investment, bank, and other accounts.  Your cell phone holds the lock and key to so much personal access, it must be secure or the fallout can be a catastrophe for victims.

On Sunday, October 18, 2020, ABC 7 Chicago aired a story on this ever increasing scam. Stoltmann Law Offices attorney Joe Wojciechowski was featured in this story as an advocate for victims of this fraud.  Stoltmann Law Offices has successfully recovered money lost or stolen as a result of SIM-Swap frauds and continues to represent victims. When suing a cell phone carrier like AT&T or Sprint, the claims must follow the dispute resolution processes outlined in the wireless customer agreements between you and the company. Buried deep in that small print lies an arbitration clause that is binding and requires disputes to be filed in the AAA (American Arbitration Association) under the Consumer Rules.  The good news about the AAA Consumer Rules is the company (AT&T, Sprint, Etc.) have to pay the arbitrator’s fees, which can get pretty high.  The bad news is, you won’t have access to the kind of discovery you would get in court.

Stoltmann Law Offices has a combine 40 years of experience prosecuting investor and consumer related claims in arbitration forums around the world.  If you or someone you know is a victim of a Sim-Swap and had money stolen as a result, please contact Stoltmann Law Offices at 312-332-4200 for a no-obligation, free consultation.  We are a contingency fee law firm which means we do not get paid unless you do!

 

 

Stoltmann Law Offices, P.C is currently representing an AT&T customer whose cell phone was hacked by a crook who then gained access to this virtual wallet and stole cryptocurrency.  Unfortunately, what happened to our client is not an isolated incident. AT&T customers nationwide have been falling victim to a scam known as “SIM Swapping”. This hacking scam is not a sophisticated attack and AT&T has legal obligations to protect its customers’ personal and private information from unauthorized exposure.

SIM Swapping is a fraudulent scheme where a scammer impersonates an AT&T customer to gain access to the customer’s SIM Card and have it activated in a phone controlled by the scammer. Once the scammer has the customer’s SIM card activated in the phone in his possession, it can then be used to gain access to a frightful number of internet accounts, including email providers. Here’s how it works in the simplest terms: The imposter convinces AT&T that he is in fact the customer, and makes up a story why his phone number needs to be transferred to a new phone. In one case the imposter simply called AT&T Customer Service, told them he dropped his phone in a lake, and that he had a new phone that needed to be activated. Instead of determining whether the phone that was allegedly at the bottom of a lake was still active and in-use, the AT&T representative accepted the unverified representations of the imposter and activated the “new” phone in the hands of the scam artist. The customer’s actual phone was deactivated and by the time it was realized, the fraudster gained access to the customer’s email and then virtual wallet.

These hackers are obviously breaking the law. One such hacker, Joel Ortiz, was arrested and charged with over a dozen counts of wire fraud and other related charge in July 2018. It was alleged he hacked at least forty phone numbers and stole more than $5 million in cryptocurrency. On January 25, 2019, Ortiz accepted a plea deal and was sentenced to ten years in prison.

Did you buy structured products from a Barclays registered broker? If so, those losses may be recoverable through the Financial Industry Regulatory Authority (FINRA) arbitration process on a contingency fee basis. Recently, Barclays stopped selling highly engineered certificates of deposit (CDs) that resulted in customers earning zero interest. In 2012, FINRA investigated whether buyers of these types of products had a clear understanding of the risks associated with them. Structured products offer retail investors easy access to derivatives and tend to be risky, with their returns tied to a group of stocks or other assets, that could yield as much as 5 percent annually, much higher than the average 1.19 percent average for a five-year conventional CD. In June 2011, Barclays sold a CD based on stocks including AT&T Inc., Phizer Inc. and Alphabet Inc., Google’s parent company. Barclays gave more credit for the stock’s decline than for its gains. Two of the stocks in the basket, Apollo Education Group and Weight Watcher International, tanked, pushing the coupon to zero. If you suffered losses because of a recommendation or sale of these structured products through a Barclays broker, you may be able to recover your losses by calling us today. The call is free with no obligation. We will discuss your options of bringing legl recourse against Barclays.

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